All in a days work…

Feb 21, 2022

After a previous bad experience of having a kitchen replaced, FCHO resident Samantha Cox was very nervous about having a replacement bathroom and re-wire.

Emanuel Whittaker Resident Liaison Officer, Courtney Greatorex and Site Manager, Ian Spence reassured Samantha that not all contractors were the same. They promised that they would treat her home like their own, making sure she was happy and not stressed by the works.

True to their word, the works went smoothly, and the Emanuel Whittaker team even fitted a glass door for her shower and soap and towel holders for her.

Samantha is more than happy with her new bathroom and so grateful to the Emanuel Whittaker team for keeping their promise.

Samantha has since sent a message to the Emanuel Whittaker team:

“I would just like to say how professional and patient Courtney was with me whilst handling my full re-wire and bathroom replacement, she was very helpful and went above and beyond to make sure the contractors worked really hard to make the job run smooth, with very little disturbance. I was so happy with the job done at my home and the contact I had with Courtney, I contacted her several times and she was always very polite and professional. Anything I asked, she was straight back to me to put my worries to rest. Courtney is friendly and professional and a great asset to Emanuel Whittaker”.

#littleactsofkindness #whittakersway @firstchoicehomesoldham


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