Testimonials

Customer ratings and reviews – don’t just take our word for it.

Right from the word go, we’ve always done things differently at Emanuel Whittaker. Well, when there’s so many contracting companies to choose from, there’s no point copying everyone else, is there?

If you’ve ever wondered how we do what we do, The Ethos and Values is the right place to find out more. It’s packed with useful info about us, from our beliefs in providing excellent services to our commitment to our people. And if you’ve still got questions at the end, please drop us a line – you’ll find all our details on the ‘Contact us’ page.

savills

I would like to relay a massive thank you on behalf of City West and Kemball House residents to Emanuel Whittakers for the generosity in paying £375 for the transport which took 28 City West customers from one of its sheltered blocks at Kemball House to Southport. The customers enjoyed a lovely day out. I would also like to thank Adam Berry for making the necessary sponsorship arrangements. In these difficult financial times for all,  it is good to see that there is still so much generosity from Suppliers and Contractors. Your generosity goes a long way to providing City West customers with something extra than just a place to live. Once again please accept a massive thank you from City West and all the residents of Kemball House.

—Gary Tindale, Handover Officer

Savills Commercial Limited

Parkway Green

I have no hesitation in recommending Emanuel Whittakers.  I had heard great stories about them when I was based at my previous Employer and having worked with them over the last three years I know that these stories are all true and should you work with them I’m sure you will find this the case. I encourage you to explore within the senior managers at Whittaker some of the many joint initiatives they have done with us whether that be Adult Work Placement schemes or the sponsoring and support of a BME contractor RMI to enable that firm to then trade in its own right.

—Ian Gregg, Director of Communities and Investment

Parkway Green Housing Trust

Stockport Homes

I am in the process of reconciling all projects and would just like to say that my feedback to you would be of an excellent service both in terms of Customer Satisfaction which has been consistently 100% throughout the year and also Quality which has remained extremely high We have worked together in the ethos of true partnering and you have played a pro active role to unforeseen issues we faced especially at Mottram (tower blocks) when other contractors were involved to upgrade existing statutory services as part of the Kitchen and Bathroom replacement. At Core Group I have regularly used your working practices to benchmark against other contractors working within the partnership and this has encouraged others to adopt your approach The site team have been involved with decision making and have advised our technical team on ways forward I hope this partnership continues to grow and prosper.

—Helen Woods-Butterworth, Contracts Delivery Manager

Stockport Homes

City West

Just want to thank you for all the good work you are doing on behalf of City West as part of working with our customers. Emanuel Whittaker are recognised as delivering excellent customer service and in particular achieve the highest standards of customer care. We also appreciate the cross party working that you do within our organisation in alerting us to potential problems with our customers and their tenancies. We receive many compliments for Emanuel Whittaker which we not only log but also forward them on to yourselves for your internal use. Once again, thanks for the dedication of your team which is greatly appreciated.

—Julie Dunn, Area Liaison Coordinator

City West Housing Trust

Contour

Just to let you know the window fitters and the other workmen on site who have been completing the windows and the sills have been excellent over the last 4 weeks. They are professional polite and nothing is to much trouble for them. It would be great to feed it back to them as the tenants have been happy with the work carried out. It is important they are praised as it doesn’t happen enough.

—Alisa McCann, Scheme Manager

Contour Housing

Burnley BC

The work is of a very high quality.  The builders arrive early each morning and get straight to work. We have found the builders polite and courteous, as well as pleasant to our inquisitive children.  We were utterly amazed when they washed our car (and others in the street); no-one could ask for more. Thank you all so much.

—Mr & Mrs Palmer

Burnley Resident

The grand opening

Can you pass on my thanks to the staff and residents  involved in the opening on Friday.  It was excellent to see the Meadows as a finished product– not just the physical works which as I’ve come to expect these days looked fantastic – but it was also good to soak up the atmosphere.  Clearly a very involved and enthusiastic team. All credit to those involved including Emanuel Whittaker – not only did I not hear a bad word about them, but everything I did hear was overwhelmingly positive.

—David Cummins BA Hons, MSc, Dip MS, Director of Communities and Neighbourhoods

City West Housing Trust

Symphony Houisng Group

From inception through to completion of the project Emanuel Whittaker’s have delivered the usually consistent and excellent level of Customer focussed service, standard of work and compliance with tight deadlines, budgets and Health and Safety requirements we expect.  

—Graham Bullock, Supervising Surveyor

Symphony Housing working on behalf of Contour Homes

Salford CC

Emanuel Whittaker are excellent and the preparations are going well- no problem is too much for them and we are in good hands!

—Valerie Greenhalgh, Area Warden the Meadows

Sustainable Regeneration Directorate, Salford City Council

City West

Emanuel Whittaker recently arranged an event at one of our elderly sheltered schemes Laurence Lowry Court in Swinton, to celebrate the Royal Wedding. This was a wonderful day where your team, notably Adam Berry, gave his time to provide a truly memorable experience to some of our more elderly and vulnerable customers by recreating Westminster Abbey in the communal sitting room. I would like to thank your team on behalf of Colette Mckune, City West and the residents of Laurence Lowry Court for their exceptional efforts which made this such a wonderful day.  

—Julie Dunn, Area Liaison Co ordinator

City West Housing Trust

Southway

I just wanted to let you know how grateful we are for the new windows fitted here at the Community Centre. The building is so much brighter and warmer than we had imagined. We also wanted to say how fantastic the workers were. They came when they said, worked fast and efficiently and kept disturbance to a minimum. We are really extremley grateful to yourselves and your staff for your help and support.

—Catherine Biggar, Burnage Community Association

Burnage Community Association

savills

Thanks once again for all your help and assistance at Broadway House. I think I speak on behalf of FCHO that all parties are delighted with the works that have been undertaken on site and they are all really delighted with the final end product. I think you would agree that none of this would have been completed without Ian's hard works and it really is appreciated. He is a testament to Emanuel Whittaker and it has been a pleasure working with him over the past few months.

—Craig Murray, Surveyor

Savills Commercial Limited

Dr Kershaws

Many, many thanks for your very quick response to our appeal to get the lock-up door painted this week. It was very kind of you to include us in your 175.

—Barry Ulyatt

Dr Kershaw's Hospice

EAS

“It has been a delight to work with the team at Emanuel Whittaker and achieving the Gold standard is testament to the great equality practices embedded across the organisation. During the re accreditation it was clear that they have fully embraced the programme through their continual improvement action plan and have seen immediate benefits – not only in improved relationships between colleagues and with customers – but it has also helped Emanuel Whitaker recognise and prove what great equality practices they already had in place. Employee feedback was all incredibly positive and it is clear that there is a commitment to the equality agenda at every level in the business. Not only this – but as thought leaders in the construction industry, Emanuel Whitaker are proactive in openly sharing their good practice across the sector. A very well deserved achievement”

—Vivienne Duke, Chief Executive

Equality Accreditation Services

Salford CC

I would like to thank you all on the behalf of the tenants on Pennington Close for the transformation you have done to the community room. We would also  like to thank Emanuel Whittakers for all the hard work they have done with the tenants. They have shown to be a very caring firm and nothing has been too difficult for them.  It will be sad when they leave because they have been part of the scheme so long.  I have been a warden as you know for quite a number of years and I have dealt with contractors in the past on the scheme, and I have never come across a firm as helpful as these have been. All the staff from the site manager to the work men have shown nothing but kindness and helpfulness to the tenants, nothing has been too much trouble to them. I have had no complaints from the tenants but praise. I am so proud of what has been achieved since City West have taken over and feel that Pennington Close is now on the map.  I therefore want to thank you all as well as the tenants.

—Hazel Southgate, Area Warden Pennington Close

Sustainable Regeneration, Salford City Council

Salford CC

"The work carried out by Emanuel Whittaker has been first class and to a high quality. The tradesmen, site manager and resident liaison officer have bent over backwards to accommodate the tenants needs and wishes and tried to keep disruption to a minimum. I have been very impressed by their professionalism and thank them personally for the work carried out on my flat."  

—Salford City Councillor John Walmisham, Salix Homes tenant

Salford City Council

Your Housing Group

I just wanted to send a personal thank you for the time Adam has put into this project on behalf of Your Housing Group. Adam and Bernadette have delivered an important message to the children in an engaging manner. I have had some lovely feedback all of which, has been very positive. It is fantastic to see our contracting organisations working closely with us and making a difference to our customers life's. Thanks again

—Martyn Pickles, Programme Delivery Manager – South

Your Housing Group

CGA

Hi Tony, Just to say I have signed off all the balustrade work this morning with your site manager Brendan. I would also like to add what a fantastic job Emanuel Whittaker have carried out for us. I am extremely happy with how the whole project was carried out. The standard of workmanship is excellent, the site set up, really good and Brendan on site was always polite and helpful. We have not had one complaint from our tenants and you completed the project 2 days early and within budget. I hope we will be able to carry out work with Emanuel Whittaker in the future. Regards Derek

—Derek Prout, Surveyor

Community Gateway Association