Blog
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Celebrating Customer Service Week
8/10/2013By Rukhsana Nabi, Partnerships Manager This week is Customer Service Week, a special week organised by The Institute of Customer Service, the professional body for customer service. This annual week is designed to celebrate and encourage excellent customer service across all sectors and here at Emanuel Whittaker we have looked at what it is that … [more]
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Well done us!
20/09/2013By Clive Newton, Managing Director For those people who are regular followers of our blog, you will remember that last year we celebrated our 175th anniversary. As part of the overall celebrations we decided to set up a fund-raising challenge which saw our staff being split into teams and each given £50 to kick start … [more]
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We love a challenge!
16/08/2013By Adam Berry, Lead Resident Liaison Officer Over the past few months I have been joined by friends and colleagues as we all train to compete in the Yorkshire Three Peaks Challenge to raise money for the British Heart Foundation – a charity I feel very close to. My partner suffered a massive heart attack … [more]
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A fond farewell to another satisfied customer
15/07/2013By Adam Berry, Lead Resident Liaison Officer One of the great things about my job as a Lead Resident Liaison Officer is meeting new people and often making new friends. When the site team arrive on site, residents can be quite nervous about what they can expect. You can’t blame them – having a kitchen … [more]
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We’ve been adding value for years
6/06/2013By Rukhsana Nabi. Partnerships Manager The Social Value Act came into force earlier this year and for once it was a piece of legislation passed with cross-party support. In a nutshell, the Act requires that public authorities take into account wider social and environmental value when they choose suppliers. Theoretically the means that people who … [more]