SHELV-TASTIC

Jun 27, 2021

#whittakersway #constructionindustry #littleactsofkindness #salixhomes #procureplus

Dream Door

Jun 27, 2021

Victoria Square resident, Mr Smith, is over the moon with his new front door.

Emanuel Whittaker joiner, Ian Chambers fitted his new door recently, and had already passed Mr Smith’s thanks on to the team. However, when Mr Smith saw Site Manager Katie Lockwood doing her rounds, he just had to call her over to explain just how good he thinks it is!

Mr Smith said that the level of service he has received from the Emanuel Whittaker team is brilliant. He says that he was treated with respect and kindness whilst work was carried out in his home. He especially wanted to thank Ian, who he said worked really hard and had left his home clean and tidy.

#whittakersworld #northwardshousing #procureplus

Happy Birthday Margaret

Jun 22, 2021

#happybirthday #littleactsofkindness #whittakersway #salixhomes #procureplus

#itsokaytotalk

May 25, 2021

As a reward for all their hard work and going the extra mile, Contracts Manager John Gallagher treats the best performing teams to a monthly award.

The #breakfastbuttyaward is an opportunity for management to acknowledge the little acts of kindness performed by the site teams, and for site teams to celebrate their achievements.

Last month, Site Manager Katie Lockwood and her team were the proud recipients of the award.

As it was Mental Health Awareness Week, Katie used the socially distanced breakfast get together as an opportunity to speak to the site team about mental health awareness.  Both Katie and Resident Liaison Officer Janice Nolan are trained in mental health first aid and they realise the importance of being approachable to the site team.

During the breakfast butty feast, Janice and Katie shared Andys Man Club fliers with the lads on site and one of our Sub-contractors, Brian Thompson at Alpha said  “It is nice to know there are people to talk to who are able to point us in the right direction if need be”.

The team really appreciated the breakfast treat.  Are they in contention for this month’s award… watch this space!

#itsokaytotalk #andysmanclub #NorthwardsHousing #MentalHealthAwareness #breakfastbuttyaward #Procureplus

Census Relief

May 25, 2021

The Emanuel Whittaker site team have recently completed the installation of a new shower room for Together Housing resident Marjorie Rowney.

Whilst carrying out her routine daily visits, Resident Liaison Officer, Louise Whittaker noticed that Marjorie appeared a little upset following delivery of a reminder regarding her Census information.

Despite being a sprightly 93 year old, Marjorie struggles with her hearing and eye sight, and isn’t too savvy with the internet.  However, she firmly believed that she had completed her Census over the telephone, so was somewhat anxious when she received a reminder.

Louise was happy to offer to help. After making Marjorie aware about divulging personal information, Louise completed the Census online, and put Marjorie’s mind at rest.

Marjorie was very grateful, and sent the team a lovely card, thanking Louise for her kindness and Together Housing for her lovely shower room.

Marjorie told the team that she even enjoyed the experience of having the shower room fitted, as she explained… she hadn’t seen anyone for over a year!

#happycustomer #littleactsofkindness #procureplus #togetherhousing