All in a days work…
Feb 21, 2022After a previous bad experience of having a kitchen replaced, FCHO resident Samantha Cox was very nervous about having a replacement bathroom and re-wire.
Emanuel Whittaker Resident Liaison Officer, Courtney Greatorex and Site Manager, Ian Spence reassured Samantha that not all contractors were the same. They promised that they would treat her home like their own, making sure she was happy and not stressed by the works.
True to their word, the works went smoothly, and the Emanuel Whittaker team even fitted a glass door for her shower and soap and towel holders for her.
Samantha is more than happy with her new bathroom and so grateful to the Emanuel Whittaker team for keeping their promise.
Samantha has since sent a message to the Emanuel Whittaker team:
“I would just like to say how professional and patient Courtney was with me whilst handling my full re-wire and bathroom replacement, she was very helpful and went above and beyond to make sure the contractors worked really hard to make the job run smooth, with very little disturbance. I was so happy with the job done at my home and the contact I had with Courtney, I contacted her several times and she was always very polite and professional. Anything I asked, she was straight back to me to put my worries to rest. Courtney is friendly and professional and a great asset to Emanuel Whittaker”.
#littleactsofkindness #whittakersway @firstchoicehomesoldham
Telly Trouble…
Feb 16, 2022Whilst on a routine visit to check the progress of works at Agnes Tompson’s home, Emanuel Whittaker Resident Liaison Officer, Colette Paterson noticed she was struggling to tune in her new TV.
Colette was more than happy to help and soon had it up and running for her.
Agnes couldn’t thank Colette enough.
#littleactsofkindness #allinadayswork #WhittakersWay @MSVHousing @ProcurePlus
Bathroom Bliss
Feb 16, 2022Great Places Resident, Ms Hassan, is delighted with her new bathroom and sent a picture to Emanuel Whittaker Resident Liaison Officer, Neil Lancaster with a message saying just how happy she was and how the team had done a really good job.
She is now looking forward to buying accessories to complete the room.
#whittakersway #constructionindustry #welldoneteam @greatplaceshousinggroup
Special Thanks!
Feb 16, 2022During a pre-entry visit to Northward Housing residents, Margaret and William Tynan, Emanuel Whittaker Resident Liaison Officers, Sarah Kershaw and Sharna Bradley felt the need to lend a helping hand… After emptying the bins, they made the couple a brew whilst they sat and chatted about the good old days.
Margaret and William were extremely grateful for their time and kindness, and later sent Sarah and Sharna a thank you card and a ‘God Bless You’ plaque.
The plaque now takes pride of place in the site cabin.
#littleactsofkindness #whittakersway @northwardshousing @procureplus
Thanks Carl!
Feb 16, 2022
THG Resident, Mrs Renee Cook, was struggling to fix her garden gate after the timber post had rotted over time.
When a passer-by alerted us, Emanuel Whittaker Joiner, Carl Fagan, was only too happy to help, and re-attach Renee’s gate.
#whittakersway #littleactsofkindness @togetherhousing