Jun 27, 2021

Sarah Isaac of Lower Bamford Close, was very complimentary on her customer satisfaction form… “I really appreciate the work done, it is like a mood lifter for me, I was a bit depressed due to the pandemic, but when they came to do this job I was very happy. The team were very good and a big thanks to the liaison officer Garry, he is super fantastic! The team are very polite, always inform of what they want to do next, very professional, Well done!!”

Sarah even went as far as texting to pay a further compliment which read “Garry you have done very well, there was no pressure nor stress of any kind on our time and availability, good communication at every stage of the refurbishment, really appreciate it all. Keep the good job up, the professionalism was second to none. Well done and thank you once again”.

Sarah also stopped Garry whilst he was carrying out his daily site inspections to hand him a gift. He explained that the team were unable to accept gifts, although it was very kind. However, Sarah insisted, stating that she would be extremely offended and that she had already explained on her satisfaction form about the positive impact the works has had on her daily outlook… how could he refuse?

#thankyou #littleactsofkindness #whittakersworld #constructionindustry #RBH

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